You can now manage all aspects of your membership online. Book a group fitness class, a swimming lesson, check lane availabilities and update your payment details from any device.
How to set up your customer portal account:
- Click the log-in button above
- Your username will be the email address you signed up with
- Your password will need to be updated. Click forgot / username password, and follow the steps to re-set. You will need your email address for this step.
- Once your password is re-set, you can log-in to your account dashboard and manage your membership
- Make sure you bookmark your account dashboard to easily book into group fitness classes, update personal details and manage all aspects of your membership
If you have any difficulties logging in, please call the Customer Help Desk on or email .
Our customer help desk operates
- Monday - Friday: 8:00am - 7:00pm
- Saturday - Sunday: 9:00am - 4:00pm